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30 Sep 2015

I’ve found this formula very useful for any behavioural change brief, whether trying to get smokers to quit or trying to get people with gum disease to do something about it. Its origins are in organisational change but I don’t see any reason why it shouldn’t work more...

23 Sep 2015

Firstly, ask yourself if you’re learning and growing in the right direction. What are you getting better at – and is that the right thing? I spent a lot of years in my early career without a real planning boss...

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