Privacy Policy

This privacy statement provides details about how your personal information is collected and used by us. We may update this policy from time to time so please check it periodically.

1.0 Our beliefs regarding user privacy and data protection

We believe that keeping your personal information safe and secure is of greatest importance. Personal information is any information that identifies you or would enable someone to contact you, this includes your name, email address and phone number.


We have a duty of care to our community and members whose information is stored within our password protected database. We will never sell, rent, distribute or make public your personal information without your consent.

2.0 Relevant Legislation

Our business, database and website are designed to comply with the following national and international legislation with regards to data protection and user privacy of the EU General Data Protection Regulation 2018 (GDPR).

​3.0 Personal Information that we collect and why we collect it


We collect and use personal information for the following reasons:

3.1 APG Membership

When you sign up for APG Membership, we ask that you provide us with some personal information.


The details that you provide about yourself will be collected by us when you sign up for APG Membership by filling in an online form, calling the office or sending us an email. Our Membership lists are password protected.

If you are signing up someone other than yourself, it is your responsibility to insure you have that person's permission before submitting any of their personal information.


If you believe that any information we are holding on you is incorrect, please email us as soon as possible. We will promptly correct any information found to be incorrect.

3.2 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be added to our contact list on Constant Contact who provide us with our email marketing services. We consider Constant Contact to be a third party data processor (see section 5.0).

Your email address will remain within our contact list on Constant Contact for as long as we continue to use their services for email marketing or until you specifically request removal from the list. You can do this at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.


3.3 Contact forms and email links

Should you choose to contact us using the contact form on our Contact Us page or an email link like this one, none of the data that you supply will be stored in our website, database or by any of the third party data processors defined in section 5.0.


3.4 Site Visitation Tracking

We use Google Analytics to track user interaction, number of visitors and how people find our website. Although Google Analytics record your location, Internet browser, operating system and device, this information does not personally identify you to us. However, Google Analytics does record your computer’s IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third party data processor (see section 5.0).


3.5 Our Social Media Platforms

Should you choose to add a comment to any posts that we have published on our social media platforms, such as Facebook, Linkedin, Twitter, Instagram, Soundcloud, or YouTube, the information you enter with your comment will not be saved to our database.

Your comment will remain on our social media platforms until we see fit to either remove the comment or remove the original post. Should you wish to have the comment deleted and cannot do it on your own, please call the office on +44(0)208 858 0707 or get in contact with our data protection officer (details can be found in section 8.0).

NOTE: You should avoid entering personally identifiable information to the actual comment field of any comments that you submit on any of our social media platforms.

4.0 How we store your personal information

As detailed in section 3.1 and 3.2  above, when you sign up for APG Membership or our APG Email List, the personal information you supply will be stored in our database (Maximizer). This database is password protected and only accessible to employees of the APG.​

5.0 Our third party data processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0.

6.0 Data Breaches

If there is any unlawful data breach of this website’s database or any of our third party data processors, we will report to all relevant persons and authorities within 72 hours of the breach.

7.0 Data Controller

The data controller of this website is: The Account Planning Group Ltd (APG Ltd)

Company number: 8266609

Registered and operating office is: 40 Stockwell Street, Greenwich, London, SE10 8EY

8.0 Data Protection Officer

Miss Lexi Campbell

Membership Accounts Manager and Data Protection Officer

Telephone: +44(0)208 858 0707


9.0 Changes to your details or this privacy policy


If your personal details change, please help us to keep your information up to date by notifying our Data Protection Officer defined in Section 8.0.


We may update this policy from time to time to reflect changes in our activities or legislation. We will not inform you of these changes. However, we recommend that you check this page regularly for any policy changes. Any changes or updates are mentioned in the change log below.

9.1 Change log

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