What two things help me with my job | Richard Clay

23 Mar 2020

  1. Shopping


I find that a brilliant starting point for any brief is to go out and shop the category, and if possible observe a few other people shopping the category and chat to people who sell the products. It doesn’t have to take long, but it gives you a proper people-centric point of view before you immerse yourself in your client’s data and all those other good things.


  1. Gogglebox


There’s a (probably apocryphal) story that the Prime Minister is made to watch Gogglebox to help them understand the electorate. I struggle to believe this as our leaders rarely display the humanity and empathy which shine through in Gogglebox. It’s a great reminder of what unites us all, and the power of great TV.

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